Assistant Communications Officer, Donor Engagement

OBJECTIVE/PURPOSE:

Responsible for managing the organisation’s donor engagement journey to facilitate the achievement of the donor engagement goal:

Producing donor communication materials to enhance donor’s understanding of fund use.
Delivering the donor-centric engagement journey and executing both online and offline touchpoints to inspire and retain donors.
Coordinating the translation and logistics aspects of sponsorship and donor communications.
Assisting in the implementation of donor engagement activities.

PRINCIPAL ROLES AND RESPONSIBILITIES:

Execute engagement touchpoints, including but not limited to producing written communication materials, developing and dispatching donor eDM, editing videos, and delivering donor engagement campaigns such as cheer cards and Annual Donation Receipt pack, to enhance the donor’s understanding of PIHK values and fund use.
Translate and support the delivery of sponsorship communications materials such as children’s letters, the Annual Review of the Programme Area Overview (PAO), and Programme Area Update (PAU) reports.
Understand the donor segments and devise personalised communications and channels to enhance engagement and interactions.
Coordinate and organise online and offline donor engagement events such as donor trips and donor gatherings.

Others

Support organisational events
Perform other duties as assigned by the supervisor

LEVEL OF EDUCATION:

University Degree in Communications, Translation, Journalism or related disciplines

KNOWLEDGE / JOB SPECIFIC COMPETENCIES:

Minimum 1 year experience in communications and copywriting
Excellent written Chinese and English Skills
Proficient in MS Office applications
Knowledge of graphic software or experience in digital marketing is an advantage
Knowledge in content development, publications and video production
Occasional travel is required

PERSONAL QUALITIES:

A meticulous approach to work and an eye for details
A team player able to work independently
Highly motivated and proactive, creative and demonstrate a can-do attitude
Good communication and interpersonal skills
A passion to work for children and girls

TERMS AND CONDITIONS:

Personal & Application Information

Please provide the availability, current and expected salary information in your application to HR Department via [email protected]

Prospective candidates are requested to undergo an Anti-Terrorism check, Sexual Conviction Record Check and reference check.

Plan International is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.